Buraq Food Delivery App values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our mobile application, website, and related services in Pakistan.
By using Buraq Food App, you agree to the practices described in this Privacy Policy.
We may collect the following types of information:
Full name
Mobile number
Email address
Delivery address
Profile information
Food orders and order history
Payment method (we do not store full card details)
Transaction status and receipts
Delivery location provided by you
Approximate GPS location (if enabled)
Device type, model, and OS
IP address
App usage data
Log files and crash reports
We use your information to:
Process and deliver food orders
Connect customers with food shops and delivery partners
Improve app performance and user experience
Communicate order updates, promotions, and support messages
Prevent fraud and misuse
Comply with legal requirements in Pakistan
We may share your information with:
Order details
Customer name and delivery address
(Only for order fulfillment)
Customer name, phone number, and delivery address
For processing online payments (JazzCash, Easypaisa, banks, etc.)
When required by law or government request
We do not sell your personal information to third parties.
We may use cookies or similar technologies to:
Remember user preferences
Analyze app usage
Improve services
You may disable cookies in your device settings, but some features may not work properly.
We take reasonable technical and organizational measures to protect your data against:
Unauthorized access
Loss or misuse
However, no system is 100% secure. You use the App at your own risk.
We retain personal data only as long as:
Necessary for providing services
Required by law
Needed for dispute resolution or fraud prevention
You have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your account (subject to legal requirements)
To exercise these rights, contact us at the details below.
Buraq Food App may contain links to third-party websites or services. We are not responsible for their privacy practices.
Our services are not intended for users under 18 years of age. We do not knowingly collect data from minors.
We may update this Privacy Policy from time to time. Any changes will be posted in the App. Continued use of the App means acceptance of the updated policy.
